Mentions légales

Conditions d'utilisation

Aquabuildr, LLCEn vigueur le October 1, 2026Remplace la version du November 17, 2023

Ce document est rédigé en anglais. Les traductions du site sont fournies à titre indicatif ; en cas de conflit, la version anglaise prévaut.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SECTION 19) THAT AFFECT YOUR LEGAL RIGHTS, AND IMPORTANT DISCLAIMERS ABOUT THE CARE OF LIVE ANIMALS (SECTION 6).

1.Agreement to these Terms

These Terms of Use ("Terms") are a legal agreement between you and Aquabuildr, LLC, a Wisconsin limited liability company located at 58 Tulip Ct, Sussex, WI 53089, USA ("Aquabuildr," "we," "us" or "our"). They govern your use of the Aquabuildr mobile application, the aquabuildr.com web platform and store, Aquabot, the Accredited Vendor program, our communities, and all related content, features and services (together, the "Service"). By creating an account, downloading the app, making a purchase, or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

2.Who may use the Service

  • You must be at least 13 years old (or older where local law requires, such as 16 in parts of the European Economic Area).
  • If you are under 18, you may use the Service only with the permission and supervision of a parent or legal guardian who agrees to these Terms on your behalf. Purchases must be made by an adult.
  • You must not have been previously suspended or removed from the Service.
  • If you use the Service on behalf of a business (for example, as an Accredited Vendor), you represent that you have authority to bind that business, and "you" includes that business.

3.Your account

You are responsible for keeping your login credentials confidential and for all activity under your account, whether you sign in with an email address and password or through Apple, Google, Facebook or another identity provider. Provide accurate information and keep it current. Tell us immediately at nathan@futrix.io if you suspect unauthorized use. We may reclaim usernames that are inactive, infringing or misleading. You may delete your account at any time from the app settings.

4.The Service: free and Premium

Aquabuildr is free to download and use with a core set of features. Aquabuildr Premium is an optional paid subscription that unlocks additional features, limits and content as described in the app at the time of purchase. We may change which features are free and which are Premium, add or retire features, and set reasonable usage limits. We will give notice of material reductions to paid features where practical.

5.Subscriptions, billing and cancellation

5.1Where you can buy

Premium can be purchased in the app through the Apple App Store or Google Play (each an "App Store"), or directly on aquabuildr.com through our payment processor ("Web Checkout"). Where you bought determines how billing, cancellation and refunds work.

5.2Free trial

New subscribers receive a 7-day free trial. When the trial ends, your subscription begins automatically and the payment method on file is charged at the price shown at signup, unless you cancel before the trial ends. One trial per person. We may change or withdraw trial offers at any time for new signups.

5.3Auto-renewal

Subscriptions renew automatically at the then-current price for the same term (monthly or annual) until cancelled. To avoid renewal, cancel at least 24 hours before the end of the current period. Deleting the app does not cancel a subscription.

  • App Store purchases: cancel and manage the subscription in your Apple or Google account settings. The App Store — not Aquabuildr — processes payment and handles refunds under its own policies.
  • Web Checkout purchases: cancel from your account settings on aquabuildr.com. Cancellation takes effect at the end of the current billing period, and you keep Premium until then.

5.4Price changes

We may change subscription prices. For existing subscribers, a price change applies at your next renewal after we give you at least 30 days' notice by email or in the app, and you may cancel before it takes effect.

5.5Refunds

Except where required by law, subscription payments are non-refundable and there are no refunds or credits for partial periods, unused features or accidental renewals. App Store refund requests must be made to Apple or Google. If you are a consumer in the EEA or UK buying through Web Checkout, you have a 14-day right of withdrawal; by starting your subscription immediately you acknowledge that once Premium features are made available to you, you lose the right to withdraw for that period.

5.6When Premium ends

If your subscription ends, Premium features stop and your account returns to the free tier. Premium-only content — such as tanks and features beyond the free tier limits — is kept for 30 days so nothing is lost if you resubscribe. If you do not resubscribe within 30 days, that Premium-only content may be permanently deleted. Your account and free-tier data remain.

6.Live animals: important disclaimer

Aquabuildr helps you make better decisions about your aquarium. It does not replace your judgment, your observation of your animals, or a qualified professional. You acknowledge and agree that:

  • The Service provides general educational and informational content only. It is not veterinary, medical, scientific or professional advice, and no veterinarian-client relationship is created.
  • Compatibility results, Tank Health Scores, Filter Recommendr sizing, safe parameter ranges, "Do This Next" guidance, Aquabot answers, disease indicators and any other output are estimates based on the data you enter and general references. They can be incomplete, outdated or wrong for your specific tank, your local water, or an individual animal.
  • Living animals are unpredictable. Individual fish and invertebrates vary in temperament, health and needs. No software can guarantee that animals will be compatible, that a tank will cycle, that water will remain safe, or that animals will survive or thrive.
  • You are solely responsible for the welfare of the animals in your care, for verifying information before acting on it, for following applicable animal-welfare and species laws in your location, and for consulting a veterinarian or qualified aquatic professional when an animal is sick or in distress.
  • Aquabuildr is not liable for the loss, illness, injury or death of any animal, for damage to equipment or property (including water damage), or for any cost incurred in reliance on the Service.

7.AI features

Aquabot, image recognition, test-strip reading, disease and behavior indicators, and similar features use artificial intelligence provided through our AI provider. AI output can be inaccurate, incomplete or misleading and may vary for the same input. Do not rely on AI output as a sole basis for any decision involving an animal's health. You must not use AI features to generate unlawful, harmful or infringing content, to attempt to extract our models, prompts or training data, or to build a competing product. We may modify, limit or discontinue AI features at any time.

8.Your content

8.1Ownership and license

You own the content you submit to the Service — tank data, photos, videos, posts, questions, answers, replies, reviews and other material ("User Content"). To operate and improve the Service you grant Aquabuildr a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to host, store, reproduce, adapt, translate, analyze, display, distribute and create derivative works from your User Content (a) to provide the Service to you and other users, (b) to moderate and enforce these Terms, (c) to improve the Service, including training and improving our compatibility, filtration, health-score and AI models, and (d) for content you post publicly, to promote the Service in any media, including social channels and app store listings. This license continues after you delete content to the extent it has been shared with others, incorporated into aggregated or de-identified data, or retained in backups. You may end the license for private tank data by deleting it.

8.2Your responsibilities

You represent that you have all rights needed to grant the license above and that your User Content does not violate any law or third-party right, including the rights of anyone appearing in photos you upload.

8.3Community rules

The community consists of public posts and replies; there is no private messaging. When you post in Discussions, Q&A, the community feed or vendor reviews, you must not post content that is unlawful, harassing, hateful, sexually explicit, deceptive, spam, infringing, dangerous to animals, or that promotes illegal collection or trade of protected species. Reviews must be honest and based on your own experience. We moderate using a combination of staff review, automated filters and user reports, and we may remove content, restrict features or suspend accounts at our discretion, with or without notice. We are not obligated to monitor User Content and are not responsible for it.

8.4Copyright complaints

If you believe content on the Service infringes your copyright, send a notice meeting the requirements of the U.S. Digital Millennium Copyright Act to nathan@futrix.io with "DMCA" in the subject line, including the work claimed to be infringed, the location of the infringing material, your contact details, a good-faith statement, a statement of accuracy under penalty of perjury, and your physical or electronic signature. We may terminate repeat infringers.

9.Acceptable use

You agree not to: (a) access the Service by any automated means (scraping, crawling, bots) or copy, extract or mirror the fish database, compatibility data, filtration models or other content; (b) reverse engineer, decompile or attempt to derive the source code, algorithms or models behind the Service; (c) interfere with or disrupt the Service or its security; (d) circumvent usage limits, Premium restrictions, free-trial limits or access controls; (e) use the Service to build or train a competing product or dataset; (f) impersonate any person or misrepresent your affiliation; (g) use the Service for any unlawful purpose or in violation of animal-welfare laws; or (h) resell or commercially exploit the Service without our written permission.

10.Products sold by Aquabuildr

Where Aquabuildr is identified as the seller at checkout on aquabuildr.com, the following applies:

  • Orders. Your order is an offer to buy; we accept it when we send a shipping confirmation. We may cancel or limit orders for pricing errors, suspected fraud, or stock shortages, and will refund any amount charged for a cancelled order.
  • Prices and taxes. Prices are in U.S. dollars unless stated otherwise and exclude shipping and applicable taxes, which are shown before you confirm the order.
  • Shipping and risk of loss. Delivery estimates are not guarantees. Title and risk of loss pass to you when we hand the order to the carrier.
  • Returns. The return and exchange policy shown at checkout applies. Unless that policy says otherwise, unopened, unused products may be returned within 30 days of delivery for a refund of the product price; return shipping is your responsibility unless the item was defective or shipped in error.
  • Warranties. Products carry the manufacturer's warranty, if any. Aquabuildr makes no additional warranty on third-party products. We do not sell live animals.
  • Consumers in the EEA and UK keep their statutory rights, including the 14-day right of withdrawal for physical goods.

11.Accredited Vendors, affiliate links and third-party products

  • The Service may display products, stores and services from Accredited Vendors, affiliate partners and other third parties, and may link to them. Where a third party is the seller, Aquabuildr is not a party to that sale and does not warrant the third party's products, quality, safety, availability, legality or fitness.
  • Purchases from third parties are governed by the third party's terms. Any dispute about a third-party product or service is between you and that third party.
  • We may receive a commission or other compensation when you buy through an affiliate link. Accreditation reflects that a vendor has met our program criteria at the time of review; it is not a guarantee or endorsement of any specific product.
  • Accredited Vendors do not receive user data from Aquabuildr. Vendors may not use the Service to collect user data, post fake reviews, or misrepresent accreditation, and we may remove accreditation at any time.

12.Intellectual property

The Service — including its software, design, text, graphics, the fish and plant database, compatibility data, Filter Recommendr, the Tank Health Score methodology, Aquabot, translations, and all trademarks, logos and trade dress — is owned by Aquabuildr or its licensors and protected by copyright, trademark, patent, trade secret and other laws. AQUABUILDR is a registered trademark of Aquabuildr, LLC (U.S. Reg. No. 7,439,160). The Aquabuildr fish logo, Tank Buildr, Filter Recommendr, Fish Trackr and Aquabot are trademarks of Aquabuildr, LLC. Patent pending. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the app and web platform for your personal, non-commercial aquarium-keeping. No other rights are granted.

13.Feedback

We welcome ideas. If you send us feedback or suggestions, you grant us the right to use them without restriction or compensation to you. Community feedback is how many of our features came to be, and we may implement any suggestion without obligation.

14.App Store terms and third-party services

If you downloaded the app from the Apple App Store, these additional terms apply: these Terms are between you and Aquabuildr only, not Apple; Apple has no obligation to provide maintenance or support; to the extent any warranty is not disclaimed, you may notify Apple for a refund of the purchase price and Apple has no other warranty obligation; Apple is not responsible for any product-liability, legal or intellectual-property claims relating to the app; Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you; and you must comply with applicable third-party terms when using the app. Similar provisions apply to Google Play under its Developer Distribution Agreement.

For users in the European Union: Aquabuildr, LLC, 58 Tulip Ct, Sussex, WI 53089, USA, nathan@futrix.io, is the trader responsible for the app and its in-app purchases under the Digital Services Act, and commits to offering only products and services that comply with applicable EU law.

The Service relies on third-party services, including Amazon Web Services (hosting), Anthropic (AI), Google (analytics and sign-in), Apple and Facebook (sign-in), and our payment processor. We are not responsible for their availability or conduct.

15.Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access, remove content, or refuse service if you breach these Terms, create risk or legal exposure for us, or if we discontinue the Service. Where practical we will give notice. Sections that by their nature should survive (including 6, 7, 8.1, 12, 16, 17, 18, 19 and 21) survive termination. Fees paid are not refunded on termination except as required by law.

16.Disclaimer of warranties

THE SERVICE AND ALL CONTENT, OUTPUTS AND RECOMMENDATIONS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, AQUABUILDR AND ITS MEMBERS, MANAGERS, OFFICERS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS, AFFILIATES, PARTNERS AND LICENSORS (THE "AQUABUILDR PARTIES") DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE OR ACCURATE, THAT DATA WILL NOT BE LOST, OR THAT ANY ANIMAL WILL BE HEALTHY, COMPATIBLE OR SURVIVE. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

17.Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE AQUABUILDR PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF ANIMALS, LIVESTOCK, PLANTS, EQUIPMENT, PROPERTY (INCLUDING WATER DAMAGE), DATA, PROFITS, GOODWILL OR USE, ARISING OUT OF OR RELATED TO THE SERVICE, ANY PRODUCT, OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE TOTAL AGGREGATE LIABILITY OF THE AQUABUILDR PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID AQUABUILDR IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS (US $50). These limitations are fundamental to the bargain between you and Aquabuildr and apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

18.Indemnification

You agree to defend, indemnify and hold harmless the Aquabuildr Parties from and against any claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys' fees) arising out of or related to (a) your User Content, (b) your use of the Service, (c) your breach of these Terms or any law, (d) the care, purchase, sale or keeping of any animal, plant or equipment, or (e) any dispute between you and a vendor, partner or other user. We may assume the exclusive defense of any matter subject to indemnification, and you agree to cooperate.

19.Dispute resolution: arbitration and class action waiver

Please read this section carefully. It requires that most disputes be resolved by individual binding arbitration rather than in court.

19.1Informal resolution first

Before starting any formal proceeding, you agree to email us at nathan@futrix.io with "Legal Notice" in the subject line, describe the dispute, and give us 60 days to try to resolve it with you informally. We will do the same before bringing a claim against you.

19.2Binding arbitration

If the dispute is not resolved informally, any claim arising out of or relating to these Terms or the Service — including claims about the validity or scope of this arbitration agreement — will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms. The Federal Arbitration Act governs this section. The arbitrator may award the same relief a court could award to the individual party, and the award may be entered in any court of competent jurisdiction. Arbitration will take place in Waukesha County, Wisconsin, or by video or written submission if the AAA rules permit and you prefer. Each party bears its own attorneys' fees unless the arbitrator finds a claim frivolous. Where the AAA consumer rules require, Aquabuildr will pay arbitration fees above the filing fee you would pay in court.

19.3Exceptions

Either party may (a) bring an individual claim in small-claims court, or (b) seek injunctive or other equitable relief in court to protect intellectual property or to stop unauthorized use of the Service.

19.4Class action and jury waiver

YOU AND AQUABUILDR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MORE THAN ONE PERSON. TO THE EXTENT ANY CLAIM PROCEEDS IN COURT, YOU AND AQUABUILDR EACH WAIVE THE RIGHT TO A JURY TRIAL. If this class action waiver is found unenforceable for a particular claim, that claim (and only that claim) will proceed in court, and the rest of this section still applies.

19.530-day opt-out

You may opt out of this arbitration agreement by emailing nathan@futrix.io with "Arbitration Opt-Out" in the subject line, your name and the email on your account, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

19.6Governing law and venue

These Terms and any dispute are governed by the laws of the State of Wisconsin and applicable U.S. federal law, without regard to conflict-of-law rules. Subject to Section 19.2, the state and federal courts located in Waukesha County, Wisconsin have exclusive jurisdiction, and you consent to personal jurisdiction there. If you are a consumer in the EEA or UK, nothing in this section deprives you of the protection of mandatory consumer laws of your country of residence, and you may bring proceedings in the courts of that country.

19.7Time limit

To the extent permitted by law, any claim must be brought within one (1) year after it arises or it is permanently barred.

20.Changes to the Service and these Terms

We may modify these Terms from time to time. If a change is material, we will notify you in the app or by email at least 14 days before it takes effect (or sooner if required by law or for security reasons), and the effective date at the top will be updated. Continued use after the effective date means you accept the revised Terms. If you do not agree, stop using the Service and delete your account. Changes to Section 19 do not apply to disputes already noticed to us before the change.

21.General

  • Entire agreement. These Terms, the Privacy Policy, the checkout terms shown when you buy, and any program-specific terms you accept are the entire agreement between you and Aquabuildr about the Service.
  • Severability. If any provision is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions remain in effect.
  • No waiver. Our failure to enforce a provision is not a waiver of the right to do so later.
  • Assignment. You may not assign these Terms. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
  • Export and sanctions. You may not use the Service if you are located in a country subject to U.S. embargo or are on a U.S. restricted-party list.
  • Language. These Terms are written in English. Translations are provided for convenience; the English version controls in case of conflict.
  • Notices. We may give notice through the Service, by push notification, or by email to the address on your account. Notices to us go to nathan@futrix.io or the mailing address below.

22.Contact us

Aquabuildr, LLC58 Tulip Ct, Sussex, WI 53089, USALegal notices: nathan@futrix.ioGeneral support: support@aquabuildr.com